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I’m worried about someone at risk of suicide and need to know how to help

Identifying that someone is not feeling quite right and knowing how to help can be difficult. However, you don’t need to be a professional to check in on someone you are worried about. There is help available for you in starting the conversation and helping the person.

Be brave, reach out and start the conversation with someone you are worried about. Read on to learn more.

I'm worried about someone

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It can be difficult to reach out and ask someone you care about if they are okay. However, it could save their life. Lifeline has information to support you in knowing when to check in, signs someone may be considering suicide and the three steps to prevent suicide.

For guidance on how to start the conversation, what to say and what not to say, click here.

For some people, it will be important they seek professional help. For support in raising this and encouraging the person to seek professional help, click here.

You are not alone provides information to support those caring for someone who has thoughts of suicide or has attempted suicide. You are not alone was made with the help of people who have been carers and know how tough it is. Explore You are not alone for information and support.

Learn the skills to keep someone safe from suicide – As we continue to live with the COVID-19 pandemic, many people are experiencing increased isolation, losses and anxiety. Learning the skills to keep someone safe from suicide is more important than ever. LivingWorks Start provides you with the skills to recognise when someone is having thoughts of suicide and the knowledge to know how to respond and keep them safe. Anyone can learn the skills to keep someone safe from suicide.

Residents of Brisbane North and Moreton Bay North can complete LivingWorks Start online training FREE of charge. Start your online training TODAY by clicking here.

Speak to someone

Talk Suicide Support Service provides outreach support to individuals, families and friends of people at risk of suicide, aged 15 years and over, in the Brisbane region. Call Talk Suicide on 1800 008 255. Talk Suicide operates Monday to Friday 9.00am – 4.30pm and is NOT a crisis service. You can read more about the support Talk Suicide provides to families and friends here.

A helpline can help to guide you in speaking to someone you are worried about. A list of helplines you can contact is available here.

You can also encourage the person you are concerned about to visit a GP. A GP can make a diagnosis, discuss suitable treatment options and refer them to a mental health professional if needed. You can search for a closely located General Practice by clicking here.

Access professional help

A range of mental health services are available in the Brisbane North region.

For help in finding the service and supports that will best meet your friend or family member’s needs, please contact the My Mental Health Service Navigators by calling 1800 752 235. The My Mental Health Service Navigation team can provide support and information on how to access mental health, suicide prevention and alcohol and other drug treatment services in our region.

Please note, this is not a crisis service and operates 8.30 am – 4.30 pm, Monday to Friday.

If you or someone you are with is in immediate, life-threatening danger:

Call Triple Zero (000) or go immediately to your local hospital emergency department.

You can access immediate support by contacting

Suicide Call Back Service 1300 659 467
  • Telephone support (24 hours a day, seven days a week)
  • Online and video chat (24 hours a day, seven days a week)
Lifeline 13 11 44
  • Telephone support (24 hours a day, seven days a week)
  • Online chat 7.00pm – midnight AEST, seven days a week
  • Text chat 12.00pm – midnight AEST, seven days a week; Text 0477 13 11 14
Beyond Blue Support Service 1300 224 636
  • Telephone support (24 hours a day, seven days a week)
  • Online chat (3.00pm – midnight, seven days a week)
  • Email also available, with response within 24 hours.
1300 MH Call: Mental Health Access Line 1300 64 2255
  • For advice and information in a mental health emergency or crisis and to link you to your closest Queensland public mental health service. Available 24 hours a day, seven days a week.
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Brisbane North PHN

Brisbane North PHN wishes to acknowledge the experience and expertise of the Brisbane North Suicide Prevention Network, delegates of the Peer Participation in Mental Health Services (PPIMS) network and health professionals in developing the Reasons to Stay campaign.

Brisbane North PHN acknowledges the traditional custodians past and present on whose land we walk, we work and we live.

This activity is supported by funding from the Australian Government under the PHN Program.